nexusdesk: Open-source, self-hosted AI customer service platform built around ReAct agents

by GroundedCore · Agent Tool · ★ 85

Last updated: · Indexed by AgentSkillsHub · Auto-synced every 8h

Security audit verdict: SAFE · quality 62/100

None of the 42 rules matched — no credential harvesting, no data exfiltration, no curl-pipe-shell installer. Scanned against 42 published rules built on the SlowMist agent-security taxonomy, refreshed every 8 hours.

The quality score combines nine heuristic checks of the repo and its README: completeness, clarity, specificity, examples, structure, agent readiness, step-by-step content, instruction quality and security notes. It rates how well the project explains itself to an agent, not the code.

ai-agentcustomer-servicecustomer-supportfastapihelpdeskknowledge-baselanggraphlive-chatllmrag

Quick Facts

Stars85
Forks0
LanguagePython
CategoryAgent Tool
LicenseApache-2.0
Quality Score62/100
Last Updated2026-10-20
Created2026-09-23
Platformspython
Est. Tokens~14k

About nexusdesk

NexusDesk 简体中文 · English 基于 AI Agent 的智能客服与服务协同平台。 NexusDesk 将知识检索、业务工具调用、人工协同与工单处理连接到统一的客服流程中,帮助团队构建能够回答问题、执行任务并跟进处理结果的智能客服。 基于 Python、LangGraph 与 React 构建,支持两容器快速体验,以及使用独立 Worker 和外部中间件的生产部署。 快速体验 · 生产部署 · 文档导航 · 参与贡献 项目处于持续开发阶段,已具备可运行的客服核心流程。功能现状与规划分别说明,部署验证范围见 验证记录。 产品预览 知识库工作台:管理文档、分片、索引和发布版本。截图使用测试数据。 核心能力 典型流程:用户发起咨询 → Agent 检索知识或调用业务工具 → 返回结果 → 按需转人工或确认创建工单。 快速体验 准备 Docker 与 Docker...

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How this security grade is produced

Grades come from a rule-based scan built on the SlowMist agent-security taxonomy: 42 published rules, covering credential harvesting, data exfiltration, curl | sh installers and more. It is a first-layer scan, not a manual audit — we say so rather than overstate it.

The scale of the problem is documented independently: Liu et al. (2026), in a study of 31,132 agent skills, report that 26.1% contain security vulnerabilities. Our own full-catalog census is published as a citable open dataset.

Sources & who's responsible:

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